As a IT Asset Service Analyst, you will play an important part in supporting the management and maintenance of our IT Assets register. Reporting to the IT Asset Service Manager, you will be integral in managing our IT stock, hardware break/fix budget, licensing management and financial/stock reporting. You’ll be responsible for maintaining our Configuration Management Database (CMDB) and ensuring our assets are recorded accurately.
This is an onsite role working a hybrid model of 2 days per week in the office and 3 days working from home, you will need to be able to commute to Street, Somerset.
You will be working collaboratively with our IT Service Desk and wider Technology teams to agree standards, as well as ensuring we have the appropriate support across the department. This is a great opportunity to drive forward the ownership and management of our IT Assets and further develop your own technology aspirations and stakeholder management skills. Whilst the role is based in Street, you will also support our European, US and APAC sites and work collaboratively with our Service Desk/Engineer teams in all regions.
You will have excellent customer service skills in addition to being highly organized.
You will be a confident and experienced communicator, working with a broad range of stakeholders globally and with third party suppliers.
You will have excellent analytical skills to maintain our Configuration Management Database, and produce and maintain accurate records and reports to provide financial information to senior management.
You will have an interest in other management toolsets and technologies to develop and grow our potential to automate manual processes.
Experience of Assyst, our Service Desk Management System, would be advantageous, as would experience working within an ITIL Service Desk function, however full training and support will be provided.
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking; a combination of invention and craftsmanship that’s remained at the heart of what the brand does now.
In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950 to the iconic Wallabee, each design has an instantly recognisable signature – a unique combination of craftsmanship and innovation that make it unmistakably Clarks.
Underpinned by a rich heritage and strong values, Clarks is a leading global footwear brand serving millions of consumers across the world, operating retail, wholesale, franchise and online channels in over 100 markets worldwide supported by nearly 6,000 employees across the world.
In February 2021, Clarks entered a new chapter in its history as it formed a partnership with LionRock Capital, positioning the iconic footwear brand for future success as it enters its third century.
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Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.