Ecommerce Partnership Manager

Role Title :
Ecommerce Partnership Manager
Type of Role :
Hours (Specific) :
38 Hours
Salary & Benefits :
Competitive plus benefits
Location :
Street, Somerset, UK
Closing Date :
Job Advert :

The role

As Ecommerce Partnership Manager, you’ll drive the standards that will push forward the frontiers of ecommerce at Clarks. Both in terms of optimisation and the new markets you’ll take us into as a key part of our ecommerce strategy for 2022. It’s about driving us forward with everything you do – in the way you work with our third-parties and ecommerce teams, as well as your proactive approach to finding new trading partner opportunities.

How do we optimise conversions? How do we deliver unique customer experiences? How do we get the best from our SLAs with third parties? You’ll solve those problems with the strategies you develop and implement. It comes down to being constantly engaged – with sales reporting data, with our partners, with the markets in which we operate and, most importantly, those in which we will operate as you drive ecommerce forward.

You’ll be the leading presence within ecommerce at Clarks, owning the delivery of sales and profits from our owned EU channel - (via our regional digital partner) as well as playing a leading role in setting and delivering the strategy for partnership growth and expansion in UK & EMEA.   Someone with ideas on how to move things forward and who can’t wait to present them to stakeholders to secure their buy-in. It’ll be on you to anticipate the moves that will put Clarks in the best, most commercial position as we move forward. Those commercial instincts are what attracted you to ecommerce in the first place – with Clarks, you’ll really see them pay off.

A bit about you

We’ve got big plans from ecommerce at Clarks in 2022 – and so will you. By joining Clarks as Ecommerce Partnership Manager, you’ll be making a step up from a previous role managing ecommerce trade. Because a role like this demands experience. You’ll know everything that goes into great ecommerce but, crucially, you’ll know how to act quickly with an commerce strategy that will see us take big steps forward into new ecommerce partnerships. Having managed direct ecommerce sites before, you know that achieving our business objectives is about creating opportunities to be bigger and better, just as much as it’s about staying in touch with customer needs.

You’re a manager who isn’t afraid to get stuck in when seasonal peaks put pressure on the ecommerce team. In fact, you enjoy the thrill of it. Because you know that you’ve put the work into building the kind of great relationships that – once the dust settles – will always see us becoming a stronger, better performing business. You can play things just right – and part of that is to never be afraid to challenge the status quo. Your style balances diplomacy, authority, and creativity, then mixes it with amazing communication skills to get everyone pulling in the same direction. And experience tells you that, when that happens, the fortunes of the business – and your career – can only improve.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking; a combination of invention and craftsmanship that’s remained at the heart of what the brand does now.

In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950 to the iconic Wallabee, each design has an instantly recognisable signature - a unique combination of craftsmanship and innovation that make it unmistakably Clarks.

Underpinned by a rich heritage and strong values, Clarks is a leading global footwear brand serving millions of consumers across the world, operating retail, wholesale, franchise and online channels in over 100 markets worldwide supported by nearly 6,000 employees across the world.

In February 2021, Clarks entered a new chapter in its history as it formed a partnership with LionRock Capital, positioning the iconic footwear brand for future success as it enters its third century.

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Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.


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