Ecommerce Marketplace operations Manager

Role Title :
Ecommerce Marketplace operations Manager
Type of Role :
Hours (Specific) :
38 Hours
Salary & Benefits :
Competitive plus benefits
Location :
Street, Somerset, UK
Closing Date :
Job Advert :

The role


Owning our marketplace growth strategy, you’ll decide exactly how we roll it out to increase our marketplace revenue from £1m to £5m over the next two to three years across UK and EMEA.


Fundamental to our growth plans, you’ll make sure we can trade effectively online on a variety of marketplaces – new and existing . You will own the management of new marketplace channel setup and product selection (working collaboratively with all business areas including marketing, merchandising and the project management team), the launch and then the ongoing trade optimisation activity in order to drive revenue growth, at pace, from this channel.


You’ll also make sure we’re always compliant when it comes to legislation, policy, contracts and delivering on all associated commercial and customer SLAs. You will also seek out new and innovative ways as to how we can increase revenue and margin from this channel to deliver against our strategic ambitions.


With a curious, entrepreneurial mindset, a strong track record of delivering improved commercial performance and experience of working in a fast paced ecommerce, retail environment you’ll be a first point of contact when it comes all things related to our growing marketplace channel.


A bit about you

As a senior level professional, your reputation will precede you – you will have experience in ecommerce trading, setting up and delivering growth from marketplaces and have a keen eye for data analysis to make well rounded commercial decisions. With a background in retail and ecommerce you’ll also understanding of end-to-end operational and business processes.


Right now, we’re changing our approach to doing business at Clarks—you won’t just be a good fit for our free-thinking, outside-the-box workplace culture, you’ll also be a driving force of it. Of course, you’ll be a great collaborator and communicator, but you won’t be afraid to challenge stakeholders and speak up when you spot something that needs addressing. If it improves marketplace performance, then it’s within your ‘can-do’ remit. That’s why you’ll have such a wide-ranging positive impact here.


About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking; a combination of invention and craftsmanship that’s remained at the heart of what the brand does now.


In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950 to the iconic Wallabee, each design has an instantly recognisable signature – a unique combination of craftsmanship and innovation that make it unmistakably Clarks.


Underpinned by a rich heritage and strong values, Clarks is a leading global footwear brand serving millions of consumers across the world, operating retail, wholesale, franchise and online channels in over 100 markets worldwide supported by nearly 6,000 employees across the world.


In February 2021, Clarks entered a new chapter in its history as it formed a partnership with LionRock Capital, positioning the iconic footwear brand for future success as it enters its third century.


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Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.


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