Technical Analyst (Store Systems)

Role Title :
Technical Analyst (Store Systems)
Type of Role :
Hours (Specific) :
38 Hours
Salary & Benefits :
Location :
Street, Somerset, UK
Closing Date :
Job Advert :

The Role

We are looking for an individual with excellent organisation and interpersonal skills, someone who is keen to learn our I.T. landscape, with potential to progress their career in an exciting role.

As part of a dedicated team, who’s remit includes over 400 stores across the UK, ROI and Europe. You will contribute to a wide variety of strategic projects alongside developing, testing and supporting existing store systems and store openings, relocations and closures.

This is a busy but rewarding role, the project variety is broad and interesting, so each challenge will be different!

About you

You should be both technically and commercially minded. First-hand experience of the Retail sector will be a distinct advantage, although not mandatory.

You’ll need to confidently communicate with head office stakeholders, external partners and other IT functions, so we’ll be looking for good written and verbal communication skills. Alongside this, you’ll have a keen eye for detail, sound problem solving skills, an ability to adapt to fluid situations and think ‘outside the box.’

A highly technical individual with proven experience of working in a diverse IT team. There’s no typical day in this job, you could be working on device management or peripheral hardware connectivity alongside operating system (Microsoft) or application delivery.  Awareness of Proxy, firewall or Cisco routers would be a bonus. Software support is a critical deliverable, we use APTOS Store 6.2 together with several Applications and Windows scripting languages.

An ability to diagnose technical issues with new solutions and drive out a resolution using your diligence and tenacity to our standards and service level agreements. Often liaising with 3rd party solution suppliers.

A demonstrated aptitude for achieving incremental gains using tools and processes whilst managing demand against multiple delivery plans will be of great benefit.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking; a combination of invention and craftsmanship that’s remained at the heart of what the brand does now.

In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950 to the iconic Wallabee, each design has an instantly recognisable signature – a unique combination of craftsmanship and innovation that make it unmistakably Clarks.

Underpinned by a rich heritage and strong values, Clarks is a leading global footwear brand serving millions of consumers across the world, operating retail, wholesale, franchise and online channels in over 100 markets worldwide supported by nearly 6,000 employees across the world.

In February 2021, Clarks entered a new chapter in its history as it formed a partnership with LionRock Capital, positioning the iconic footwear brand for future success as it enters its third century.

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Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment


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