Customer Operations Coordinator - Spanish Speaking

Role Title :
Customer Operations Coordinator - Spanish Speaking
Type of Role :
Hours (Specific) :
38 Hours
Salary & Benefits :
Competitive plus benefits
Location :
Madrid, Spain
Closing Date :
Job Advert :

The role

Clarks stores show customers what the highstreet is all about. But, as with every great show, none of it would be possible without the people working behind the scenes. That’s where you’ll come in. You’ll be the one who keeps the show on the road with all the great work you do. Maintaining distributions lists. Ensuring compliance with PO, GNFR and GDPR policies. Arranging rubbish and money collections – and never confusing the two! And when shops close (or open) for refits or any other essential work, you’ll help make sure everything is in place to help it run like clockwork.

This is an opportunity to play an important part in business strategy. Joining the Central Operations Support team, you’ll be working cross functionally as part of a team that all our shops look to for day-to-day assistance. You’ll help solve any issues they encounter. You’ll set up new vendors on the system and make sure they’re paid correctly. When important communications need passing on to shops, they’ll come from you. You’ll be right where the action is at a world-leading retailer that has been lighting up the highstreet for two centuries. With the work you’ll do, you’ll help that light burn a little brighter.


A bit about you

You might have worked in a similar role – in retail or elsewhere – where you were juggling priorities and workloads. That’s exactly what you’ll be doing here. Only this time, it’s for a highstreet name loved by generation after generation. Keeping it that way means being super organised. You’ll be someone who wants everything in its proper place. When a shop or any other department needs information, you’ll take pride in being able to provide a comprehensive Excel spreadsheet or Word document at the click of a mouse and it’s important that you are fluent in French or Spanish.

You’ll have a good working knowledge of retail. How it works. How great retail takes multiple departments and teams all working together to ensure the smooth running or a large organisation. And you’ll know exactly how valuable your role is within that. That’s why you take pride in your work. On being a reliable, organised and supportive presence within the team – someone our shops can count on to take care of things. You’ll get exactly the same in return when you join Clarks.


About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking; a combination of invention and craftsmanship that’s remained at the heart of what the brand does now.

In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950 to the iconic Wallabee, each design has an instantly recognisable signature – a unique combination of craftsmanship and innovation that make it unmistakably Clarks.

Clarks is a global business operating retail, wholesale, franchise and online channels in over 100 markets worldwide supported by nearly 10,000 employees across the world.

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Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.

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