Spotlight on an ... Account Manager
You could say that our Account Managers are Clarks ambassadors. It’s their job to promote and sell the brand and shoes to retailers that aren’t Clarks stores. For us, and for you, it’s all about building strong relationships. Strong relationships with buyers from all our different stockists and retailers, as well as ones that we don’t work with yet. It’s about getting our shoes into the right retailers in the right places. As an Account Manager, you’ll also work with colleagues in Supply Chain to make that we can delivering what our retail customers want, when they want it.
You’ll also get involved in range reviews. That’s a really exciting part of the job. It means giving feedback to Range Managers on what’s needed for your particular market or area. You’ll talk to the Range team about what products are selling well and what you think is going to be the next big thing for our customers.
What makes an Account Manager role at Clarks different? There’s a few things. For one, we give our retailers and stockists an incredible amount of support, from refits, marketing and advertising, to after-sales support and training. We don’t go in for high-pressure selling either. It’s about relationships and adding value here.